Corporate Contrition and Course Correction
It’s never easy to say you’re sorry. This is as true for large corporations as it is for individuals. In the past week or two, I’ve noticed several examples of corporate contrition, some done...
It’s never easy to say you’re sorry. This is as true for large corporations as it is for individuals. In the past week or two, I’ve noticed several examples of corporate contrition, some done...
Like most people, I hate waiting rooms. While doctors’ offices and DMVs come directly from the Ninth Circle of Hell, there is also an.other kind of waiting that is more akin to the Christian...
I once had an unexpected date in Madrid. It started when I got to Barajas Airport six hours before my friends did. It was a long time to wait, so I decided to check...
DFW Airport is one of the most fascinating places I’ve ever visited. Not necessarily the most fun, but fascinating nonetheless. I really wish I could spend a couple of days exploring it, but in...